We are looking for an enthusiastic Telemarketer to generate sales
. You will be responsible for influencing existing or potential customers to buy products or services.
must be friendly and persuasive.
must be able to understand the customer’s requirements in a short time and present solutions that meet their needs.
must also be patient and cool-tempered to deal with aggressiveness and complaints.
The goal is to promote business growth by expanding the company’s clientele.
Cold call people using a given phone directory to sell products
Use scripts to provide information about product’s features, prices etc. and present their benefits
Ask pertinent questions to understand the customer’s requirements
Persuade the customer to buy by demonstrating how merchandise or services meet their needs
Record the customer’s personal information accurately in a computer system
Proven experience as telemarketer or similar sales/customer service role
Proven track record of successfully meeting sales quotas preferably over the phone
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Excellent communication and presentation skills
Proficient in English
Skilled in negotiation and dealing with complaints
Persistent and results-oriented
Patient and able to handle customer rejection
High school diploma; BSc/Ba is a plus