Position: We are looking for a Customer Care Manager in the Spanish and English departments.
Type of employment: full or part.
Remote work, B2B contract
Our team works in the field of providing services for insurance companies and their clients.
Incoming and outgoing calls with Spanish/English speakers.
Assisting customers in placing orders on the site and entering information into the CRM system.
No cold calls. You will work with a ready-made customer base.
Proficiency in Spanish/English at least level B2 (you will communicate with native speakers), clear speech.
Opening hours: 16.00 to 01.00 in summer and from 17.00 to 02.00 in winter (in Tbilisi). The schedule can only be this, and we are looking for employees who are ready to work in such a schedule.
Multi-tasking and attention to detail (you will be conducting a conversation and entering information into the system at the same time).
Willingness to help and be patient. Our clients are elderly, usually over 65 years old.
What you get by working with us:
Opportunity to learn and develop.
A young and friendly team, an adequate leader who appreciates employees.
The ability to influence your income directly (after switching to a motivational scheme).
You will improve your knowledge of a foreign language as you will communicate with native speakers.
If career growth is important to you, it is possible in our company.
A big plus for the candidate will be previous experience in similar positions, but not required, and we will teach you everything ourselves.
Salary: according to the results of the interview after passing the test task.